Benefits: Thousands of Brits owed payout after DWP underpaid £2.6billion in error – list of people affected


Thousands of Britons are owed a benefit pay-out after the department accounted for less than £2.6 billion of claimants.

Recent figures from the Department of Work and Pensions show that it mistakenly paid 1.2 per cent of benefits in the year till April 2022.


Figures from the Department of Work and Pensions show it accidentally underpaid benefits by 1.2 percentcredit: Alamy

One of the claimant groups to be affected are those at Universal Credit.

During this period DWP made a massive £410 million payment to Universal Credit, Mirror informed of.

While many of the state pensioners were also dealt with in a bad hand by the department, they were paid a massive £540 million.

Some pension credit claimants also suffered a loss of £100 million, but there were also overpayments of £350 million.

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And some of those claiming housing benefits struggled with £210 million less in their accounts.

These were coupled with large levels of exorbitant payments – despite numerous instances of underpayments.

The biggest culprit was Universal Credit, which saw an exorbitant payment of £5.9 billion into claimants’ bank accounts in the year to April 2022.

While housing benefit payments increased by a whopping £950 million.

If you think you were underpaid, there are things you can do to improve your situation.

If you claim Universal Credit and you are owed money, you can call a helpline on 0800 328 5644 or use their online account.

Whereas the claimants of State Pension should contact the Pension Services Branch of DWP on 0800 731 0469.

Lines are open Monday through Friday from 9.30 a.m. to 3.30 p.m.

It is also important to note that there is another plan you can take advantage of if you claim Universal Credit which has been flagged by Martin Lewis of Money Saving Expert with Brits.

And it’s a lesser-known scheme known as the Help to Save scheme that gives you a 50% bonus on your savings,

It works by creating an account for low-paid workers who are on universal credit or other benefits.

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This helps you save money and gives you that extra boost as an incentive to keep money aside.

To find out all the important dates you’ll need for your Universal Credit and other benefit claims, click here,


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